In
today’s fast paced age of corporate culture where working hours are long and
time is money it is difficult to garner time to go out for
shopping. Under such circumstances the concept of online shopping is gaining
more and more popularity with persons like us. Without moving out from one’s place
one can scan the wide spectrum of different products available through online sites. However, one
may have several queries before settling for a product which can be satisfied
either through phone calls to through chats.
Quikr’s application facilitating chats
between the buyers and the sellers has a marked advantage over the system of
phone calls. The Quikr NXT application has a great advantage for buyers and
sellers over phone calls. I always prefer chatting over phone calls because of
the following three reasons:
You can share photos on the chat: It is closest to physical shopping. It is but
natural for a buyer to see and feel a product before going in for actual
product. What colour would be most appropriate, which size would be suitable,
what should be the look and feel of the product. These are some of the normal
requirements of every customer. The interaction through chatting has a definite
edge over phone calls. Photographs and video clippings relating to the product
can be easily made available through the medium of chatting. The customers can get a fair idea of the
product and its features.
You
can refer to chat history when needed: In the case of new gadgets many a times
a customer may not know how to operate the product. Surely such requirements are
difficult to be resolved through phone calls. The chat history would help the
customer to refer back to the steps or procedure indicated in the case of a
subsequent confusion. Once again explanation of the steps through pictures or
video clippings facilitates the customers to understand the operations quicker.
There are also instances when there are
certain terms and conditions attached to a product. Through the method of chats
one can peruse such terms and conditions before purchasing a product.
You can maintain your privacy: People do not like sharing their contact
numbers with anyone. It irritates the customers when they get call from some
random number during their busy schedule.
Some people hardly listen to the seller when they try to explain about
the products. They either become
agitated or shows lack of interest and disconnect the call before even
listening to the features of the product. With Quikr NXT chat, the buyer and
seller can interact with each other as per their convenience. They can interact
and discuss about the products without sharing their contact details. This promotes
healthy interaction between the buyer and the seller.
I always prefer buying products from
Quikr.com not only because of the quality and price of the product but because
of its wonderful features like chat while shopping.
This post is a part of www.quikr.com by indiblogger where bloggers had to state three reasons why they would prefer online chat over phone calls.
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